Free Shipping on orders over $150!*
Welcome to Galleria Lighting’s online store. If you wish to purchase from our on-line catalog, you accept these conditions. Please read them carefully. Galleria Lighting reserves the right to modify or change the Terms and Conditions at any time without prior notice to you. Therefore, we recommend that you please read them carefully before you use this website.
We are obligated to collect sales tax for all orders in the following states: Arizona, California, Colorado, Idaho, Indiana, North Dakota, New Mexico, Nevada, Oklahoma, Pennsylvania, Virginia, Washington, Wisconsin, and Wyoming.
We extend free shipping on orders over $150.00. Any orders under that value will be assessed a 10% shipping fee.
Free shipping does not apply to sale items or oversized items. We will notify you of the additional charges when the order is received if applicable.
We ship within the 48 contiguous United States.
We are unable to ship to P.O. Boxes or military APO/FPO addresses.
Most shipments will ship via United Parcel Service or Fed Ex.
Some larger items or orders may have to be shipped via common carrier. In this case, you are responsible for removing the items off the back of the truck to your home. A responsible party, over 18 years of age, must be present to accept delivery and sign for the shipment.
Refunds will only be issued under the following conditions:
We accept returnable products within 30 days of receipt of the product if they are in the original packaging (including all packaging materials and accessories). Returns are subject to restocking fees and vary by manufacturer. Restocking fees can be up to 25% depending on the manufacturer. Once we have received the returned item and inspected the item for damage. Items returned will be issued a refund via the same method in which the item was purchased, less restocking fees and return shipping costs.
Merchandise that has been installed, altered or damaged in any way does not qualify for return or refund.
To return a product, you must request a Returned Materials Authorization (RMA) Number prior to returning the product. Products without a valid RMA number will be refused from the shipper. A Return Materials Authorization may be requested online or by contacting us service at sales@gallerialighting.net or 303-592-1223. Once we issue a RMA, we must receive the product within 10 days or no refunds will be given.
Merchandise must be returned and shipped at customer’s expense.
The following types of items and orders do not qualify for returns or refund.
When returning any item, please be sure to pack the product properly. We recommend that you purchase shipping insurance. We cannot provide a refund for any product received in our warehouse in damaged condition. In such a case, you must file a claim with the shipping company and advise us as what to do with the damaged product. We will hold your product for 45 days, after which the product will be destroyed.
Do not sign for and/or do not accept receipt of any products that are visibly damaged. If a product appears to be damaged, please refuse delivery of the item and notify our customer service department immediately at 303-592-1223.
Any product that is received damaged must be reported within 48 hours of receipt. Galleria Lighting cannot accept responsibility for any damages not reported within this timeframe. Upon receiving a product that is damaged, you must contact us for a Returned Materials Authorization number before returning the product.
Products received with broken glass or dented shades are not considered defective. In such a case, we will provide replacement glass or shades at no additional charge.
All products sold by Galleria Lighting are covered by the manufacturer's warranty. If you have purchased a product from Galleria Lighting and find it to be defective, 30 days past the purchase date, please contact sales@gallerialighting.net or phone 303-592-1223 for manufacturer warranty information.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY AGREE THAT UNDER NO CIRCUMSTANCE SHALL GALLERIA LIGHTING’S TOTAL LIABILITY EXCEED THE AMOUNT PAID FOR THE GOOD GIVING RISE TO THE CLAIM(S) AT ISSUE.
You may cancel an order that has not been shipped unless it is a special order or customized product. Any cancellation fees imposed by the manufacturer will be your responsibility and will be deducted from any refund.
Galleria Lighting makes every effort to assure the accuracy of the pricing and product information on our website. From time to time, pricing or product information may be inaccurate. In such cases, we reserve the right to cancel your order. A complete refund will be made for any items that have not yet been shipped. In the event of inaccurate product information, our sole responsibility will be to accept the product return and provide a customer refund.
